A Customer Relationship Management Specialist role involves daily client engagement to strengthen customer relationships and ensure outstanding service delivery. We are looking for a passionate, self-driven, and detail-oriented team player dedicated to customer success. The role involves nurturing existing client relationships and identifying new business opportunities by implementing strategic initiatives.

Location: Bryanston

Responsibilities:

• Serve as the main point of contact for key account stakeholders
• Build and maintain strong advisory relationships with clients, customer stakeholders, and internal teams
• Prepare and deliver accurate monthly, quarterly, and annual sales forecasts

Requirements:

• Previous short-term insurance experience is advantageous
• Bachelor’s degree or equivalent experience in Business
• Minimum of 3 years’ relevant work experience
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written and verbal communication skills
• Required documents: ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm 
• This role is office-based